.bpCustomerCanvas{--bp-bg:#f6f7f9;--bp-paper:#fffdfa;--bp-ink:#172e49;--bp-muted:#586d82;--bp-line:#dce2e9;--dash-surface-raised:#fff;--dash-surface-soft:#eef1f5;--dash-surface-hover:#e8edf4;--dash-accent:#b84e33;--dash-accent-bright:#d97451;--dash-accent-soft:#fcebe4;--dash-success:#176d54;--dash-success-soft:#e7f7ef;--dash-alert:#a84831;--dash-shadow:0 14px 38px #1428410d;background:var(--bp-bg);color:var(--bp-ink)}html[data-theme=dark] .bpCustomerCanvas{--bp-bg:#0e1a2a;--bp-paper:#17293e;--bp-ink:#f1f5fb;--bp-muted:#bfd0e1;--bp-line:#34506b;--dash-surface-raised:#1c3048;--dash-surface-soft:#203750;--dash-surface-hover:#284159;--dash-accent:#f2a185;--dash-accent-bright:#f5ae90;--dash-accent-soft:#3d3038;--dash-success:#86dfb7;--dash-success-soft:#203f3b;--dash-alert:#ffb395;--dash-shadow:0 15px 42px #06121f52;--ce-paper:var(--bp-bg);--ce-cream:var(--bp-paper);--ce-ink:var(--bp-ink);--ce-navy:var(--bp-ink);--ce-muted:var(--bp-muted);--ce-line:var(--bp-line);--account-paper:var(--bp-paper);--account-ink:var(--bp-ink);--account-muted:var(--bp-muted);--account-line:var(--bp-line);background:var(--bp-bg);color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent .ceRedesign.ceCustomerDashboard{--ce-paper:var(--bp-bg);--ce-cream:var(--bp-paper);--ce-ink:var(--bp-ink);--ce-navy:var(--bp-ink);--ce-muted:var(--bp-muted);--ce-line:var(--bp-line);--ce-teal:var(--dash-accent);background-color:var(--bp-bg);color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent .ceRedesign.ceCustomerDashboard:before{background-color:var(--bp-bg);background-image:linear-gradient(color-mix(in srgb,var(--bp-line) 22%,transparent) 1px,transparent 1px),linear-gradient(90deg,color-mix(in srgb,var(--bp-line) 22%,transparent) 1px,transparent 1px)}.bpCustomerCanvas :is(.bpCustomerSidebar,.bpCustomerBrand,.bpCustomerNavEnd,.customerWorkspaceHeader){background:var(--bp-paper);border-color:var(--bp-line);color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerBrand img{background:var(--dash-surface-soft)}.bpCustomerCanvas :is(.bpCustomerNav a,.bpCustomerNav a svg,.bpCustomerNavEnd a){color:var(--bp-muted)}.bpCustomerCanvas .bpCustomerNav a:hover{background:var(--dash-surface-hover);color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerNav a.active{background:var(--dash-accent-soft);color:var(--dash-accent);box-shadow:inset 3px 0 0 var(--dash-accent-bright)}.bpCustomerCanvas .bpCustomerNav a.active svg{color:var(--dash-accent)}.bpCustomerCanvas .bpCustomerContent :is(.dashboardTop,.dashPanel,.statGrid article,.customerOrderCard,.customerOrderSummary,.profilePanel,.profileCardPro,.wishlistCard,.accountPanel,.accountHero,.pd-related){background:var(--bp-paper);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .dashboardTop{background:radial-gradient(ellipse at 5% 10%,color-mix(in srgb,var(--dash-accent-bright) 13%,transparent),transparent 55%),linear-gradient(120deg,var(--bp-paper),var(--dash-surface-raised))}.bpCustomerCanvas .bpCustomerContent :is(.dashboardTop h1,.panelHeading h2,.statGrid strong,.orderCodeBlock strong,.orderSummaryNumbers>strong,.detailLabel,.orderItemList strong,.orderTimeline strong,.paymentEvidence strong,.revisionReplyBox h3,.pd-related-card strong,.pd-related-card p,.pd-empty p){color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent :is(.dashboardTop p,.panelHeading p,.statGrid article>span,.statGrid article>small,.orderCodeBlock small,.orderItemList small,.orderTimeline small,.revisionReplyBox p,.pd-related-card>span){color:var(--bp-muted)}.bpCustomerCanvas .bpCustomerContent .customerOrderSummary{background:transparent;color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .customerOrderSummary:hover{background:var(--dash-surface-hover)}.bpCustomerCanvas .bpCustomerContent :is(.customerOrderDetail,.orderDetailGrid,.orderItemList,.orderTimeline,.paymentEvidence){color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent :is(.orderStageRail,.paymentEvidence,.orderItemList>div,.timelineEvent,.revisionReplyBox,.apiEmptyState,.emptyCart){background:var(--dash-surface-soft);border-color:var(--bp-line);color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent .orderStageRail>div:not(.stageException){color:var(--bp-muted)}.bpCustomerCanvas .bpCustomerContent .orderStageRail .done{color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent .orderStageRail i{background:var(--dash-surface-raised);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .orderStageRail .done i{background:#2b475f;color:#fff;border-color:#2b475f}.bpCustomerCanvas .bpCustomerContent .orderStageRail .active i{background:#c96649;color:#fff;border-color:#c96649}.bpCustomerCanvas .bpCustomerContent .stageException{color:var(--dash-alert);background:var(--dash-accent-soft)}.bpCustomerCanvas .bpCustomerContent :is(.workflowMessage,.workflowMessage.admin){background:color-mix(in srgb,var(--dash-accent-bright) 10%,var(--bp-paper));border-color:color-mix(in srgb,var(--dash-accent-bright) 35%,var(--bp-line))}.bpCustomerCanvas .bpCustomerContent .workflowMessage.danger{background:color-mix(in srgb,#c93f4c 12%,var(--bp-paper));border-color:color-mix(in srgb,#dc6471 40%,var(--bp-line))}.bpCustomerCanvas .bpCustomerContent :is(.workflowMessage p,.timelineEvent p){color:var(--bp-muted)}.bpCustomerCanvas .bpCustomerContent :is(.workflowMessage strong,.workflowMessage svg){color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent :is(.secondaryBtn,.dashboardActions .secondaryBtn){background:var(--dash-surface-soft);color:var(--bp-ink);border:1px solid var(--bp-line)}.bpCustomerCanvas .bpCustomerContent :is(.secondaryBtn,.dashboardActions .secondaryBtn):hover{background:var(--dash-surface-hover);border-color:var(--dash-accent-bright)}.bpCustomerCanvas .bpCustomerContent :is(.primaryBtn,.dashboardActions .primaryBtn){background:linear-gradient(105deg,#b74f35,#dc7857);color:#fff;border-color:#b74f35}.bpCustomerCanvas .bpCustomerContent :is(input,textarea,select){background:var(--dash-surface-soft);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent :is(input,textarea)::placeholder{color:var(--bp-muted);opacity:.9}.bpCustomerCanvas .bpCustomerContent :is(.uploadedAssetList article,.uploadDropCard){background:var(--dash-surface-soft);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .uploadDropCard strong,.bpCustomerCanvas .bpCustomerContent .uploadedAssetList strong{color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent .uploadDropCard span,.bpCustomerCanvas .bpCustomerContent .uploadedAssetList small{color:var(--bp-muted)}.bpCustomerCanvas .bpCustomerContent .uploadedAssetList article>button{background:var(--dash-surface-raised);color:var(--bp-ink)}.bpCustomerCanvas .bpCustomerContent .pd-root{background:transparent;--pd-ink:var(--bp-ink);--pd-muted:var(--bp-muted);--pd-border:var(--bp-line);--pd-warm:var(--bp-bg);--pd-white:var(--bp-paper)}.bpCustomerCanvas .bpCustomerContent .pd-related{background:var(--bp-paper);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .pd-related-card{background:var(--dash-surface-raised);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .pd-related-picture{background:var(--dash-surface-soft)}.bpCustomerCanvas .bpCustomerContent .pd-sub-actions :is(a,button){background:var(--dash-surface-soft);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .pd-empty{background:var(--dash-surface-soft);border-color:var(--bp-line);color:var(--bp-muted)}.bpCustomerCanvas .bpCustomerContent .pd-feedback{background:var(--dash-accent-soft);color:var(--bp-ink);border-color:var(--dash-accent-bright)}.bpCustomerCanvas .bpCustomerContent .accountHub :is(.accountHero,.accountPanel){background:var(--bp-paper);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .accountField input,.bpCustomerCanvas .bpCustomerContent .accountFields :is(input,textarea){background:var(--dash-surface-soft);color:var(--bp-ink);border-color:var(--bp-line)}.bpCustomerCanvas .bpCustomerContent .accountField :is(input,textarea):focus-visible{outline:3px solid color-mix(in srgb,var(--dash-accent-bright) 50%,transparent);outline-offset:2px}.bpCustomerCanvas .bpCustomerContent .accountAsideTip{background:linear-gradient(135deg,#183653,#294663);color:#fff}.bpCustomerCanvas .bpCustomerContent .accountAsideTip strong{color:#fff}.bpCustomerCanvas .bpCustomerContent .accountAsideTip p{color:#d6e1ee}.bpCustomerCanvas .bpCustomerContent .accountVerifiedComplete{display:grid;grid-template-columns:72px minmax(0,1fr) auto;grid-gap:17px;gap:17px;align-items:center;border:1px solid color-mix(in srgb,var(--dash-success) 43%,var(--bp-line));background:linear-gradient(120deg,var(--dash-success-soft),var(--bp-paper));padding:clamp(18px,2.5vw,26px);border-radius:17px}.accountVerifiedSeal{width:64px;height:64px;display:grid;place-items:center;border-radius:19px;color:#fff;background:linear-gradient(145deg,#196b58,#43b88c);box-shadow:0 8px 24px #338c6729}.accountVerifiedCopy{display:grid;grid-gap:7px;gap:7px;min-width:0}.accountVerifiedEyebrow{font-size:10px;font-weight:900;color:var(--dash-success);letter-spacing:.06em}.accountVerifiedCopy h3{color:var(--bp-ink);margin:0;font-size:18px}.accountVerifiedCopy>strong{justify-self:start;color:var(--bp-ink);font-size:21px;letter-spacing:.04em}.accountVerifiedCopy p{margin:0;line-height:1.8;font-size:12px;color:var(--bp-muted)}.bpCustomerCanvas .bpCustomerContent .accountVerifiedChange{border:1px solid color-mix(in srgb,var(--dash-success) 35%,var(--bp-line));border-radius:11px;background:var(--dash-surface-raised);color:var(--dash-success);padding:11px 15px;min-height:44px;font:inherit;font-size:12px;font-weight:800;cursor:pointer;transition:transform .18s,border-color .18s}.accountVerifiedChange:hover{transform:translateY(-2px);border-color:var(--dash-success)}.accountPhoneEditor{display:grid;justify-items:start;grid-gap:12px;gap:12px}.accountPhoneEditor>.accountField{width:min(100%,430px);margin:0}.accountPhoneEditor>.accountVerifyStatus{margin:0 0 2px;width:100%}.accountPhoneEditor .accountOtpStage{width:100%}.accountPhoneEditor .accountOtpStage .accountField{width:min(100%,360px)}html[data-theme=dark] .bpCustomerCanvas .bpCustomerContent :is(.accountSecurityBadge.isVerified,.accountVerifyStatus.verified){color:#8ee8c5}html[data-theme=dark] .bpCustomerCanvas .bpCustomerContent :is(.accountSecurityBadge.isPending,.accountVerifyStatus.pending){color:#ffc7a1}html[data-theme=dark] .bpCustomerCanvas .bpCustomerContent .accountFeedback.isError{color:#ffb0b5}html[data-theme=dark] .bpCustomerCanvas .bpCustomerContent .accountFeedback.isSuccess{color:#91e4bf}html[data-theme=dark] .bpCustomerCanvas .bpCustomerContent .workflowStatus{color:var(--bp-ink)}html[data-theme=dark] .bpCustomerCanvas .bpCustomerContent .pd-related-card :is(strong,p){color:var(--bp-ink)}@media(max-width:760px){.bpCustomerCanvas .bpCustomerContent .orderStageRail{grid-template-columns:repeat(5,minmax(0,1fr));overflow:visible;gap:2px;padding:12px 6px}.bpCustomerCanvas .bpCustomerContent .orderStageRail>div:not(.stageException){min-width:0;font-size:9px;overflow-wrap:anywhere}.bpCustomerCanvas .bpCustomerContent .orderStageRail i{width:24px;height:24px}.bpCustomerCanvas .bpCustomerContent .accountVerifiedComplete{grid-template-columns:58px minmax(0,1fr)}.accountVerifiedSeal{height:53px;width:53px;border-radius:15px}.bpCustomerCanvas .bpCustomerContent .accountVerifiedChange{grid-column:2;justify-self:start}}@media(max-width:420px){.bpCustomerCanvas .bpCustomerContent .accountVerifiedComplete{grid-template-columns:minmax(0,1fr);gap:13px}.bpCustomerCanvas .bpCustomerContent .accountVerifiedChange{grid-column:1}}.bpCustomerCanvas .supportEditorial{--ed-bg:var(--bp-bg);--ed-card:var(--bp-paper);--ed-raised:var(--dash-surface-raised);--ed-soft:var(--dash-surface-soft);--ed-hover:var(--dash-surface-hover);--ed-ink:var(--bp-ink);--ed-muted:var(--bp-muted);--ed-line:var(--bp-line);--ed-brand:var(--dash-accent);--ed-brand-strong:var(--dash-accent-bright);color:var(--ed-ink);padding-bottom:clamp(25px,4vw,65px);min-width:0}.supportEditorial *,.supportEditorial :after,.supportEditorial :before{box-sizing:border-box}.supportEditorial :is(h1,h2,h3,p){margin-block:0}.supportEditorial button{font:inherit;cursor:pointer}.supportEditorial button:disabled{cursor:not-allowed;opacity:.57}.supportEditorial :is(button,input,textarea,select,a):focus-visible{outline:3px solid color-mix(in srgb,var(--ed-brand-strong) 65%,transparent);outline-offset:3px}.editorialPageHero{display:flex;justify-content:space-between;gap:20px;align-items:center;min-width:0;border:1px solid var(--ed-line);padding:clamp(20px,2.4vw,30px);background:radial-gradient(circle at 4% 12%,color-mix(in srgb,var(--ed-brand-strong) 12%,transparent),transparent 58%),var(--ed-card);border-radius:22px;margin-bottom:18px}.editorialPageHero>div{min-width:0}.editorialKicker{display:inline-flex;align-items:center;gap:7px;font-size:11px;font-weight:850;color:var(--ed-brand);letter-spacing:.045em}.editorialPageHero h1{font-size:clamp(24px,2.7vw,34px);line-height:1.5;color:var(--ed-ink);margin:9px 0 6px}.editorialPageHero p{font-size:12px;line-height:1.9;color:var(--ed-muted);max-width:580px}.bpCustomerCanvas .bpCustomerContent .editorialNewTicket,.bpCustomerCanvas .bpCustomerContent .editorialSendButton{display:inline-flex;align-items:center;justify-content:center;gap:10px;flex-shrink:0;min-height:47px;padding:12px 20px;border:1px solid #bc563c;border-radius:12px;background:linear-gradient(105deg,#b74f35,#df7956);color:#fff;font-size:12px;font-weight:850;box-shadow:0 9px 22px #b8503632;transition:transform .18s,box-shadow .18s}.editorialNewTicket:hover:not(:disabled),.editorialSendButton:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 12px 28px #b8503646}.editorialSystemNotice{display:flex;align-items:center;gap:10px;min-width:0;padding:12px 15px;border:1px solid var(--ed-line);border-radius:12px;font-size:12px;line-height:1.8;margin-bottom:12px;background:var(--ed-soft);color:var(--ed-ink)}.editorialSystemNotice span{flex:1 1;min-width:0}.editorialSystemNotice.error{background:color-mix(in srgb,#dc5562 11%,var(--ed-card));border-color:color-mix(in srgb,#dc5562 35%,var(--ed-line));color:var(--ed-ink)}.editorialSystemNotice.success{background:var(--dash-success-soft);border-color:color-mix(in srgb,var(--dash-success) 37%,var(--ed-line));color:var(--ed-ink)}.editorialSystemNotice.offline{background:color-mix(in srgb,#edaf65 14%,var(--ed-card))}.editorialSystemNotice>svg{flex:none;color:var(--ed-brand)}.editorialSystemNotice button{display:inline-flex;align-items:center;gap:5px;color:var(--ed-brand);background:none;border:0;font-weight:800}.bpCustomerCanvas .supportEditorial .editorialWorkspace{display:grid;grid-template-columns:minmax(250px,315px) minmax(0,1fr);grid-gap:17px;gap:17px;align-items:stretch;min-width:0;height:min(78vh,870px);min-height:640px;background:transparent;border:0;box-shadow:none;border-radius:0}.bpCustomerCanvas .supportEditorial :is(.editorialInbox,.editorialConversation,.editorialWelcome){background:var(--ed-card);color:var(--ed-ink);border:1px solid var(--ed-line);border-radius:21px;min-width:0;min-height:0;box-shadow:var(--dash-shadow);overflow:hidden}.editorialInbox{display:grid;grid-template-rows:auto auto auto minmax(0,1fr) auto;align-items:start}.editorialInboxHeader{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:22px 19px 15px}.editorialInboxHeader h2{font-size:18px;color:var(--ed-ink);margin-top:7px}.editorialTicketCount{border-radius:10px;background:var(--ed-soft);border:1px solid var(--ed-line);color:var(--ed-ink);padding:7px 10px;font-weight:850;font-size:13px}.bpCustomerCanvas .supportEditorial .editorialSearch{display:flex;align-items:center;gap:9px;border:1px solid var(--ed-line);border-radius:12px;margin:0 15px 13px;padding:0 11px;background:var(--ed-soft);color:var(--ed-muted);min-width:0}.bpCustomerCanvas .supportEditorial .editorialSearch input{flex:1 1;min-width:0;width:auto!important;max-width:none;min-height:44px;border:0!important;background:transparent!important;box-shadow:none!important;outline:0!important;color:var(--ed-ink);font-size:12px}.editorialFilters{display:flex;flex-wrap:wrap;gap:5px;padding:0 14px 15px;border-bottom:1px solid var(--ed-line)}.editorialFilters button{padding:7px 9px;border:1px solid transparent;border-radius:8px;background:transparent;color:var(--ed-muted);font-size:10px;font-weight:750}.editorialFilters button:hover{background:var(--ed-hover);color:var(--ed-ink)}.bpCustomerCanvas .supportEditorial .editorialFilters button.active{background:var(--dash-accent-soft);color:var(--ed-brand);border-color:color-mix(in srgb,var(--ed-brand) 30%,var(--ed-line))}.editorialTicketScroll{min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--ed-line) transparent;padding:11px 9px 14px}.bpCustomerCanvas .supportEditorial .editorialTicketItem{width:100%;display:grid;grid-gap:10px;gap:10px;min-width:0;text-align:start;padding:14px 13px;margin-bottom:8px;background:var(--ed-card);color:var(--ed-ink);border:1px solid transparent;border-radius:15px;transition:background-color .16s,border-color .16s,transform .16s}.bpCustomerCanvas .supportEditorial .editorialTicketItem:hover{background:var(--ed-hover);border-color:var(--ed-line);transform:translateY(-1px)}.bpCustomerCanvas .supportEditorial .editorialTicketItem.selected{background:var(--dash-accent-soft);border-color:color-mix(in srgb,var(--ed-brand) 50%,var(--ed-line));box-shadow:inset 3px 0 0 var(--ed-brand-strong)}.editorialTicketItemBottom,.editorialTicketItemTop{display:flex;align-items:center;justify-content:space-between;gap:9px;min-width:0}.editorialTicketItemTop time,.editorialTicketItemTop>span{display:inline-flex;align-items:center;gap:5px;font-size:10px;color:var(--ed-muted);min-width:0}.editorialTicketItemTop>span{color:var(--ed-brand)}.editorialTicketItemTop time{font-size:9px;text-align:end}.editorialTicketItemTop b{font-size:10px;white-space:nowrap}.editorialTicketItem strong{font-size:13px;line-height:1.65;color:var(--ed-ink);overflow-wrap:anywhere}.editorialTicketItem p{color:var(--ed-muted);font-size:11px;line-height:1.8;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden;overflow-wrap:anywhere}.editorialTicketItemBottom>svg{color:var(--ed-muted)}.editorialStatus{display:inline-flex;align-items:center;gap:6px;max-width:100%;white-space:normal;padding:5px 9px;border-radius:999px;font-size:10px;font-weight:800;color:var(--ed-ink);border:1px solid var(--ed-line);background:var(--ed-soft)}.editorialStatus i{flex:none;width:7px;height:7px;border-radius:50%;background:var(--ed-brand)}.editorialStatus.state-WAITING_FOR_CUSTOMER{background:color-mix(in srgb,#d99648 13%,var(--ed-card));border-color:color-mix(in srgb,#dfa354 37%,var(--ed-line))}.editorialStatus.state-WAITING_FOR_CUSTOMER i{background:#de9942}.editorialStatus.state-WAITING_FOR_ADMIN i{background:#5592c7}.editorialStatus.state-CLOSED,.editorialStatus.state-RESOLVED{background:var(--dash-success-soft);border-color:color-mix(in srgb,var(--dash-success) 35%,var(--ed-line))}.editorialStatus.state-CLOSED i,.editorialStatus.state-RESOLVED i{background:var(--dash-success)}.editorialInboxFooter{padding:12px 17px;border-top:1px solid var(--ed-line);color:var(--ed-muted);font-size:10px;text-align:center;background:var(--ed-soft)}.editorialInboxEmpty{display:grid;justify-items:center;align-content:center;text-align:center;grid-gap:12px;gap:12px;min-height:245px;padding:25px 13px;color:var(--ed-muted)}.editorialInboxEmpty svg{color:var(--ed-brand)}.editorialInboxEmpty strong{color:var(--ed-ink);font-size:13px}.editorialInboxEmpty p{color:var(--ed-muted);font-size:11px;line-height:1.8}.editorialTicketSkeleton{padding:19px;display:grid;grid-gap:9px;gap:9px}.editorialTicketSkeleton :is(div,span){height:12px;border-radius:5px;background:linear-gradient(100deg,var(--ed-soft),var(--ed-hover),var(--ed-soft));background-size:200% 100%;animation:editorialSkeleton 1.5s ease-in-out infinite}.editorialTicketSkeleton div{width:40%}.editorialTicketSkeleton span:nth-child(2){width:80%}.editorialTicketSkeleton span:last-child{width:60%}@keyframes editorialSkeleton{50%{background-position:100% 0}}.editorialConversation{display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;min-height:0;position:relative}.editorialConversationHeader{padding:clamp(16px,2vw,25px);display:flex;gap:15px;align-items:flex-start;justify-content:space-between;border-bottom:1px solid var(--ed-line);background:var(--ed-card)}.editorialConversationTitle{display:grid;grid-gap:9px;gap:9px;min-width:0;flex:1 1}.editorialConversationTitle h2{font-size:clamp(17px,1.8vw,22px);line-height:1.65;color:var(--ed-ink);overflow-wrap:anywhere}.editorialConversationTitle>p{font-size:12px;line-height:1.9;color:var(--ed-muted)}.editorialConversationMeta{display:flex;flex-wrap:wrap;align-items:center;gap:9px 15px}.editorialConversationMeta>span:not(.editorialStatus){display:inline-flex;align-items:center;gap:6px;font-size:10px;color:var(--ed-muted)}.bpCustomerCanvas .supportEditorial .editorialCloseAction{display:inline-flex;align-items:center;gap:8px;flex:none;min-height:38px;padding:9px 13px;border-radius:10px;background:var(--ed-soft);border:1px solid var(--ed-line);color:var(--ed-ink);font-size:11px;font-weight:850}.editorialCloseAction:hover:not(:disabled){border-color:var(--ed-brand-strong);background:var(--ed-hover)}.editorialConversationDivider{padding:12px clamp(16px,2vw,25px);background:var(--ed-raised);border-bottom:1px solid var(--ed-line)}.editorialConversationDivider span{display:inline-flex;align-items:center;gap:8px;color:var(--ed-brand);font-size:10px;font-weight:850;letter-spacing:.07em}.editorialMessageScroll{overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--ed-line) transparent;padding:clamp(12px,1.7vw,22px);display:grid;align-content:start;grid-gap:16px;gap:16px;min-height:0;background:color-mix(in srgb,var(--ed-soft) 38%,var(--ed-card))}.editorialMessagesEmpty,.editorialMessagesLoading{text-align:center;padding:14px;border:1px dashed var(--ed-line);border-radius:12px;font-size:11px;color:var(--ed-muted);background:var(--ed-card)}.editorialLetter{display:grid;grid-template-columns:39px minmax(0,1fr);align-items:start;grid-gap:12px;gap:12px;min-width:0}.editorialLetterMark{display:grid;place-items:center;border-radius:13px;width:39px;height:39px;background:linear-gradient(135deg,#183e5f,#40647e);color:#fff}.editorialLetter.fromCustomer .editorialLetterMark{background:linear-gradient(140deg,#bb573d,#e09069)}.editorialLetterBody{min-width:0;padding:17px 19px 12px;background:var(--ed-card);border:1px solid var(--ed-line);border-radius:15px;box-shadow:0 7px 18px #1028400a;position:relative}.editorialLetter.fromCustomer .editorialLetterBody{background:color-mix(in srgb,var(--ed-brand-strong) 7%,var(--ed-card));border-color:color-mix(in srgb,var(--ed-brand-strong) 24%,var(--ed-line))}.editorialLetterHead{display:flex;gap:12px;align-items:flex-start;justify-content:space-between;padding-bottom:11px;border-bottom:1px solid var(--ed-line)}.editorialLetterHead>div{display:grid;grid-gap:3px;gap:3px;min-width:0}.editorialLetterHead strong{font-size:13px;line-height:1.65;color:var(--ed-ink)}.editorialLetterHead small,.editorialLetterHead time{font-size:10px;color:var(--ed-muted);line-height:1.7}.editorialLetterHead time{text-align:end;flex:none}.supportRichText{display:grid;grid-gap:2px;gap:2px;max-width:100%;padding:13px 0;color:var(--ed-ink);font-size:12px;line-height:2;overflow-wrap:anywhere;word-break:normal;white-space:normal}.supportRichText p{font-size:inherit;line-height:inherit;white-space:pre-wrap;unicode-bidi:plaintext}.supportRichText :is(ul,blockquote){margin:5px 0;padding-block:6px}.supportRichText ul{-webkit-padding-start:22px;padding-inline-start:22px}.supportRichText li{margin-block:3px}.supportRichText blockquote{padding:10px 13px;-webkit-border-start:3px solid var(--ed-brand-strong);border-inline-start:3px solid var(--ed-brand-strong);border-radius:7px;background:var(--ed-soft)}.supportRichText strong{font-weight:900;color:var(--ed-ink)}.supportRichText a{color:var(--ed-brand);text-decoration:underline;text-underline-offset:3px;overflow-wrap:anywhere}.editorialLetterAttachments{border-top:1px solid var(--ed-line);padding:11px 0;display:grid;grid-gap:8px;gap:8px}.editorialLetterAttachments>span{display:flex;align-items:center;gap:6px;color:var(--ed-muted);font-size:10px;font-weight:750}.editorialLetterAttachments>div{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,180px),1fr));grid-gap:7px;gap:7px}.editorialLetterAttachments a{display:flex;align-items:center;min-width:0;gap:7px;padding:10px;border:1px solid var(--ed-line);border-radius:9px;background:var(--ed-soft);text-decoration:none;color:var(--ed-ink);font-size:11px}.editorialLetterAttachments a:hover{border-color:var(--ed-brand-strong)}.editorialLetterAttachments a svg{color:var(--ed-brand);flex:none}.editorialLetterAttachments a span{flex:1 1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.editorialLetterAttachments a small{flex:none;color:var(--ed-muted);font-size:9px}.editorialLetterFoot{display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--ed-line);padding-top:10px;color:var(--ed-muted);font-size:10px}.editorialLetterFoot svg{color:var(--dash-success)}.editorialReplyCard{padding:15px clamp(15px,2vw,24px) 18px;border-top:1px solid var(--ed-line);background:var(--ed-card);display:grid;grid-gap:10px;gap:10px;min-width:0}.editorialReplyHead{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px}.editorialReplyHead>span{display:flex;align-items:center;gap:7px;color:var(--ed-ink);font-size:12px;font-weight:850}.editorialReplyHead>span svg{color:var(--ed-brand)}.editorialReplyHead small{font-size:10px;color:var(--ed-muted)}.editorialReplyEditor{display:grid;min-width:0;border:1px solid var(--ed-line);border-radius:13px;background:var(--ed-raised);overflow:hidden;transition:border-color .2s,box-shadow .2s}.editorialReplyEditor:focus-within{border-color:var(--ed-brand-strong);box-shadow:0 0 0 3px color-mix(in srgb,var(--ed-brand-strong) 18%,transparent)}.editorialEditorLabel{padding:12px 14px 0;font-size:11px;font-weight:850;color:var(--ed-ink)}.bpCustomerCanvas .supportEditorial .editorialReplyEditor textarea{width:100%;min-height:82px;max-height:180px;resize:vertical;padding:11px 14px;border:0!important;outline:0!important;background:transparent!important;color:var(--ed-ink);font-size:12px;line-height:1.95;box-shadow:none!important}.editorialFormattingBar{display:flex;flex-wrap:wrap;align-items:center;gap:3px;padding:7px 9px;border-top:1px solid var(--ed-line);background:var(--ed-soft)}.bpCustomerCanvas .supportEditorial .editorialFormattingBar button{width:34px;height:34px;display:grid;place-items:center;flex:none;border-radius:8px;border:1px solid transparent;background:transparent;color:var(--ed-ink)}.editorialFormattingBar button:hover:not(:disabled){border-color:var(--ed-line);background:var(--ed-card)}.editorialFormattingBar>span{-webkit-margin-start:auto;margin-inline-start:auto;font-size:9px;color:var(--ed-muted)}.editorialAttachmentField{padding:9px;border-top:1px solid var(--ed-line);background:var(--ed-card)}.editorialAttachmentField .uploadProgressField{display:grid;grid-gap:7px;gap:7px}.bpCustomerCanvas .supportEditorial .editorialAttachmentField .uploadDropCard{min-height:59px;padding:9px 12px;border-radius:10px;border:1px dashed var(--ed-line);background:var(--ed-soft);display:flex;gap:12px;flex-wrap:wrap;text-align:start;align-items:center;justify-content:flex-start}.editorialAttachmentField .uploadDropCard>svg{width:22px;height:22px;flex:none;color:var(--ed-brand)}.editorialAttachmentField .uploadDropCard strong{font-size:11px;font-weight:800;color:var(--ed-ink)}.editorialAttachmentField .uploadDropCard span{font-size:10px;color:var(--ed-muted);line-height:1.7}.editorialAttachmentField .uploadedAssetList article{padding:8px 11px;background:var(--ed-soft);border-color:var(--ed-line)}.editorialAttachmentField .uploadedAssetList article strong{font-size:11px;color:var(--ed-ink)}.editorialAttachmentField .uploadedAssetList article small{font-size:10px;color:var(--ed-muted)}.editorialReplyFooter{display:flex;align-items:center;justify-content:space-between;gap:12px}.editorialReplyFooter>span{font-size:10px;line-height:1.8;color:var(--ed-muted);display:inline-flex;align-items:center;gap:6px}.bpCustomerCanvas .bpCustomerContent .editorialReplyFooter .editorialSendButton{min-height:42px;padding:10px 19px}.editorialClosedState{display:flex;gap:12px;align-items:center;padding:22px;background:var(--dash-success-soft);border-top:1px solid var(--ed-line)}.editorialClosedState>svg{color:var(--dash-success);flex:none}.editorialClosedState strong{font-size:12px;color:var(--ed-ink)}.editorialClosedState p{font-size:11px;line-height:1.9;color:var(--ed-muted);margin-top:4px}.editorialBack{display:none!important}.editorialWelcome{display:grid;align-content:center;justify-items:center;grid-gap:16px;gap:16px;padding:35px;text-align:center}.editorialWelcomeIcon{width:88px;height:88px;border-radius:25px;display:grid;place-items:center;color:#fff;background:linear-gradient(145deg,#1b3c58,#c66b4b);box-shadow:0 12px 30px #142d4a2a}.editorialWelcome h2{font-size:23px;color:var(--ed-ink)}.editorialWelcome p{font-size:12px;line-height:2;color:var(--ed-muted);max-width:370px}.editorialCreateConversation{grid-template-rows:auto minmax(0,1fr)}.editorialCreateForm{min-width:0;overflow-y:auto;display:grid;align-content:start;grid-gap:18px;gap:18px;padding:clamp(17px,2.5vw,28px);background:var(--ed-card)}.editorialCreateFields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:13px;gap:13px}.editorialCreateFields label{display:grid;grid-gap:6px;gap:6px;min-width:0}.editorialCreateFields label.full{grid-column:1/-1}.editorialCreateFields label span{font-size:11px;font-weight:850;color:var(--ed-ink)}.bpCustomerCanvas .supportEditorial .editorialCreateFields :is(input,select){min-height:44px;padding:10px 12px;background:var(--ed-soft);border:1px solid var(--ed-line);color:var(--ed-ink);border-radius:10px;font:inherit;font-size:12px;width:100%;min-width:0}@media(max-width:1199px) and (min-width:901px){.bpCustomerCanvas .supportEditorial .editorialWorkspace{grid-template-columns:minmax(235px,270px) minmax(0,1fr);gap:12px}.editorialConversationHeader{padding:16px;flex-wrap:wrap}.editorialLetterBody{padding:13px}.editorialLetterHead{flex-wrap:wrap}}@media(max-width:900px){.bpCustomerCanvas .supportEditorial .editorialWorkspace{display:block;height:auto;min-height:0}.bpCustomerCanvas .supportEditorial .editorialWorkspace.showList :is(.editorialConversation,.editorialWelcome){display:none}.bpCustomerCanvas .supportEditorial .editorialWorkspace.showDetail .editorialInbox{display:none}.bpCustomerCanvas .supportEditorial .editorialInbox{display:grid;min-height:420px}.bpCustomerCanvas .supportEditorial .editorialConversation{display:flex;flex-direction:column;overflow:visible;min-height:550px}.bpCustomerCanvas .supportEditorial .editorialMessageScroll{overflow:visible;overscroll-behavior:auto;min-height:170px;max-height:none}.bpCustomerCanvas .supportEditorial .editorialTicketScroll{overflow:visible;max-height:none}.bpCustomerCanvas .supportEditorial .editorialBack{display:inline-flex!important;align-items:center;gap:7px;align-self:flex-start;flex:none;border:0;padding:8px 0;background:transparent;color:var(--ed-brand);font-size:11px;font-weight:850}.editorialConversationHeader{flex-wrap:wrap;gap:13px}.editorialConversationHeader .editorialBack{order:-2;width:100%}.editorialReplyCard{position:static;padding-bottom:max(19px,env(safe-area-inset-bottom))}.editorialCreateForm{overflow:visible}}@media(max-width:599px){.editorialPageHero{padding:18px;display:grid;grid-gap:17px;gap:17px}.editorialPageHero h1{font-size:25px}.editorialPageHero p{font-size:11px}.editorialPageHero .editorialNewTicket{justify-self:start}.editorialInboxHeader{padding:17px}.editorialTicketScroll{padding:9px}.editorialConversationHeader{padding:17px}.editorialConversationMeta{gap:9px;align-items:flex-start}.editorialConversationTitle{flex-basis:100%}.editorialConversationTitle h2{font-size:19px}.editorialCloseAction{justify-self:start}.editorialMessageScroll{padding:12px;gap:13px}.editorialLetter{grid-template-columns:31px minmax(0,1fr);gap:8px}.editorialLetterMark{width:31px;height:31px;border-radius:10px}.editorialLetterMark svg{width:17px}.editorialLetterBody{padding:12px}.editorialLetterHead{display:grid;grid-gap:8px;gap:8px}.editorialLetterHead time{text-align:start}.editorialLetterAttachments>div{grid-template-columns:minmax(0,1fr)}.editorialReplyCard{padding:14px 11px max(18px,env(safe-area-inset-bottom))}.editorialReplyFooter{display:grid;grid-gap:10px;gap:10px}.editorialReplyFooter>span{order:1}.editorialReplyFooter .editorialSendButton{justify-self:stretch}.editorialFormattingBar{gap:2px}.editorialFormattingBar>span{flex-basis:100%;margin:3px 0 0}.editorialAttachmentField .uploadDropCard span{flex-basis:100%}.editorialCreateFields{grid-template-columns:minmax(0,1fr)}.editorialCreateFields label.full{grid-column:auto}.editorialWelcome{padding:45px 18px}}@media(max-width:359px){.editorialConversationMeta>span:not(.editorialStatus){font-size:9px}.editorialLetterHead strong{font-size:12px}.bpCustomerCanvas .supportEditorial .editorialFormattingBar button{width:31px;height:32px}.editorialFilters{gap:3px;padding-inline:8px}.editorialFilters button{padding:7px;font-size:9px}}@media(prefers-reduced-motion:reduce){.supportEditorial :is(.editorialTicketItem,.editorialNewTicket,.editorialSendButton,.editorialTicketSkeleton),.supportEditorial :is(.editorialTicketItem,.editorialNewTicket,.editorialSendButton,.editorialTicketSkeleton):before{animation:none!important;transition:none!important}}